We’re proud of what we’ve been able to accomplish in such a challenging year, and it’s all down to our amazing team.
Giacom is all about people, we want the best for our team and our customers. Our mission, to help IT providers be highly efficient and effective depends on our innovative cloud market and our team of experts. Can you help us achieve our mission? If so read on.
Our people are the life and soul of the business (and the party!). While we take pride in the work we do, it's the determination and positivity of the team that really makes us tick. We ensure everyone has the tools they need to excel (plus we throw some pretty kick-ass socials!)
A great place to work
The Giacom offices are a friendly, collaborative working environment with a great social area, monthly social events, opportunities for self-development, office games, barista coffee machines and so much more! Since we’re in the business of supplying remote working cloud software, we’re pretty well set up for work from home too. We’re always looking for new and innovative ways to improve work/life balance.
Our people are key
Whether it's our technical support specialists, marketers, network engineers, finance colleagues, technical sales advisors or software developers, our diverse team have the skills, expertise and commitment to provide our customers with the very best experience.
A high performing team
Our highly skilled and knowledgeable team develop through solid career paths and and as we continue to grow, our values ensure our people remain key. We understand there is no one-size fits all, that’s why we give you the opportunity to move forwards, sideways, whichever way you choose!
We love our community
We’re proud of our roots and give as much back into the community as we can, from charity to supporting local businesses and events.
- Exercise 34k Challenge
We racked up over 3,000km in one month with a mixture of walking, running and cycling to raise £220 for Hull Womens Aid and Yorkshire Adoption Agency. - Mental Health
We raised over £200 for the Mental Health Foundation during Mental Awareness Week, and went on to hold some sessions with specialists from Hull and East Yorkshire Mind. - Christmas Doorstep Elves
We joined forces with Hull and East Yorkshire Children's University to help provide presents and Christmas treats for families & children under financial difficulty. - Sport Relief
Over £100 was raised for Sport Relief with a number of sporting activities and challenges including keepy uppy, hula hooping, blind drawing and basketball. - Hull 4 Ukraine
We're supporting the incredible work done by Hull 4 Heroes and Hull 4 Ukraine with donations to help the people of Ukraine.
When we say, ‘We make Giacom a great place to work’, we mean it
- Funded social events
We regularly enjoy social events such as go karting, real ale festival, comedy club, bowling and weekly quizzes. - Additional days off
We are happy to give you an additional day off for your birthday and your wedding day. - Hull City tickets
As a sponsor of Hull City we offer you and your family/friends free tickets to all the football games. - Long service awards
We recognise and appreciate long service, and celebrate 5 and 10 year anniversaries with awards and gifts. - Medical assistance programme
We provide Medicash health plan to help you cover your everyday healthcare needs. - Social area
Our dedicated social space gives us somewhere to relax, with pool tables, air hockey, table tennis, games consoles, dart boards and TV. - Discounted gym membership
We enjoy great savings on gyms, digital fitness and multi activity memberships. - Holiday buy & sell scheme
We offer you the chance to either buy or sell up to 5 days holiday. - Maternity/Paternity leave
We pay in full 6 months for maternity leave and 3 weeks for paternity leave.
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Cheers to my peers is our monthly recognition scheme, as named by the team, where they can give a cheers to their peers for being amazing.
Our very own committee then get together to review the incredible nominations and decide who they'd like to shout out, and winners receive prizes and an extra day off.
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Our latest winner...
Congratulations to Hannah Drury, our HR Manager for being crowned this month's winner:
"Hannah is a true professional who always does a great job and never fails to help people along the way. Her communication is brilliant, and she consistently keeps everyone in the loop and makes time for everyone's questions. Hannah is one of the smiliest people I know - full of energy, enthusiasm, happiness, and knowledge, and she deserves a BIG Cheer!"
We currently have vacancies available
Giacom, Digital Wholesale Solutions and Union Street are part of the same group of companies, bringing together three leading channel solutions in telecoms, cloud software services and cloud billing. Our aspiration is to be the number one supplier in the channel.
Your job role may be focused at one of the brands, but you will interact and impact across the wider group of companies.
Apprenticeships: Danny Manchester
Danny Manchester has recently completed his apprenticeship programme with us and has been offered a full time position as a 1st Line Service Desk Analyst. Let's hear more...
How did you find out about the opportunity?
I first found out about this opportunity when looking around for an apprenticeship with an IT company. I applied through a company called Baltic Apprenticeships who were very helpful with the application process.
How did you find completing your apprenticeship with Giacom?
Completing my apprenticeship with Giacom was great. My managers always ensured that I had the time out that I needed in order to complete my assignments.
What skills did you learn throughout your apprenticeship?
Throughout my apprenticeship, l learnt lots of new skills that are now invaluable to my job role, such as learning technical skills including working with both software and hardware. I’ve also learnt a lot more about applying good customer service to my role.
What did you enjoy most about doing your apprenticeship with Giacom?
While doing my apprenticeship, I enjoyed learning new technical skills that I never thought I would get the chance to learn. I’ve also enjoyed the exam weeks hosted by Baltic Apprenticeships which included 4 days of training and then an exam on the Friday.
Would you recommend an apprenticeship to others?
I’d certainly recommend an apprenticeship to anyone. To me, the most important part of an apprenticeship is to be able to learn and earn at the same times, and this opportunity made that possible
How are you finding working with Giacom now as a full time member of staff?
Working with Giacom now as a full-time employee is actually very similar to when I was an apprentice. While on my apprenticeship I was learning skills which I was able to transfer to my position now.
"Each member of our team contributes directly to the growth and success of Giacom. There is nothing more exciting to me than providing a platform from which your career can soar."
Mike Wardell, CEO
Case study: Dan Warelow
Introducing Dan Warelow, a Product Manager here at Giacom, who has been with us for 10 years.
Dan is key to developing new and existing product sets. His role includes conducting market research; vendor on-boarding and in life product management; generating product requirements; determining specifications, pricing, and time-integrated plans for product introduction.
Dan’s our longest serving team member, recently celebrating his ten-year work anniversary. We asked him a few questions to give you an insight into life at Giacom...
10 years is a long time, what is it you love about working at Giacom?
Couple of things really. I’ve had a few different roles within the business which keeps it fresh, exciting and rewarding. I also work alongside amazing people who’ve helped me develop my career and inspired me along the way.
How much has Giacom changed over the last 10 years?
Honestly? too much to describe. When I joined it was just a handful of people working every hour to offer a handful of services to a handful of customers, now we’re approaching 100 staff (some have moved from other countries to work for us), and offer a full marketplace of services to thousands of customers. Some things haven’t changed though, throughout my 10 years I’ve been surrounded by great colleagues.
What’s one thing that surprised you about working at Giacom?
Easy – The camaraderie – When I left the military, I didn’t think I would see this again in ‘civvy street’ but I can honestly say that without the people I have had the pleasure of working alongside in the last 10 years I simply wouldn’t be where I am.
What’s a work-related accomplishment that you’re really proud of?
At company level being one of the first companies to achieve Microsoft CSP Indirect provider status (Previously Tier 2) – if there was one defining moment in my career at Giacom it’s got to be that. On an individual basis it has to be my Product launches – We work so hard in the build up to launch that to finally see it live is a massive buzz.
What do you love the most about your role at Giacom?
Being part of a team that operates at the heart for the company, being in a position to listen to/help our customers and drive a customer focused product roadmap is really rewarding.
Do you enjoy the Giacom culture?
Very much so, the culture is what’s kept me here for so long. One of our company values is to make Giacom a great place to work, whether this is simply taking an interest in you as a person, personal development programs, the monthly social events (like bowling or the more recent Virtual beer tasting during the recent lockdown), sponsoring charities close to its employees hearts or working in the local community in partnership with the likes of my boyhood and beloved Club Hull City.
For a better workplace
We're proud to be recognised as an organisation that cares about doing things right, that values its people and that understands the importance of a truly engaged workforce.
Giacom has once again been awarded the 'A One to Watch' status, achieving a BCI score of over 600, and represents 'Good' levels of Workplace Engagement. We have also made it into the Top 75 companies to work for in Yorkshire.
Workplace Award
We are happy to win The Workplace Award at the Comms Business Channel Awards 2021.
These awards recognise the efforts of companies as a whole. Comms Business believes that entire organisations deserve credit for their contributions outside of commercial success and innovation.
Any great business will recognise the value of its employees. This award will recognise those businesses who are going above and beyond for their staff. This may include staff reward systems, team building, small perks, or could be a fundamental ‘people-first’ philosophy. Comms Business wants to support those businesses that genuinely look after their staff.