Customer: Hippo IT Management Limited
Number of employees: 1-10
Number of organisations serviced through Giacom: 40
Partner since: 2016

We recently had a catch up with one of our longstanding customers, Hippo IT. Read on to find out more about their experience of partnering with Giacom.

Tell us a little bit about you, your business and how long you’ve been a Giacom partner?

I’m Adam, Managing Director of Hippo IT Management Limited. As our client’s IT department, we advise, supply, install and maintain all of their IT related equipment. Our business model revolves around a fast response and clear explanation of what we do. We’ve been with Giacom for just over 6 years now.

How have you found our service so far?

Great. Our first monthly invoice from Giacom was for a little over £400 and we’re now over £2,000, due to an increase in end users and the services we provide via Giacom. We offer many solutions (M365, BitDefender, CircleLoop, Vade, Exclaimer, etc) but it’s easy to manage them all in Giacom’s Cloud Market portal.

Adam Lindsay-Finan

“We offer many solutions (M365, BitDefender, CircleLoop, Vade, Exclaimer, etc) but it’s easy to manage them all in Giacom’s Cloud Market portal."

Adam Lindsay-Finan, Managing Director

How has Giacom helped you and your business?

They’ve helped us loads! As mentioned, our product offering through Giacom has grown and so has our business. End users are becoming more aware of the need for a secure managed system that they don’t need to worry about, so having it all under one service provider is great and saves a lot of time.

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How has being a Giacom partner helped your end-customer?

We’re able to pass on our confidence in Giacom to our end users. Being able to deal with issues quickly gives end users the confidence that we are using a robust solution.

Would you recommend Giacom as a whole to other MSPs?

Absolutely.

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Hippo IT Management Limited provide IT solutions to SMBs across the UK and beyond.

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