Which services are eligible as part of the offer?

The offer is available on the following CircleLoop services:

  • CircleLoop Unlimited package

Who is eligible for the offer?

This is available to all our partners provisioning the eligible services for any end user new to CircleLoop services.

What period does the offer cover?

The offer will be available between 8th April 2020 and 26th July 2020.

How do I claim the offer?

You can claim your free CircleLoop services by provisioning through cloud.market, between the eligible dates.

What happens after 26th July?

There is nothing committing you to keep the service and can therefore use and delete at any point. If you continue with CircleLoop following 27th July you will be charged at the standard rate.

Terms & conditions

1. Eligibility

1.1 The Free CircleLoop Offer is a Giacom initiative only. Further details of the Offer are set out in section 2 of these Terms and Conditions below.

1.2 We are Giacom World Networks Limited (Giacom), whose registered office address is at Bridge Haven One, Saxon Way, Priory Park, Hessle, HU13 9PG.

1.3 The Offer is available to any company or individual which (A) has a signed current reseller agreement with us and (B) has a valid customer reference (MEX) number.

1.4 For the avoidance of doubt, the Offer is not available to anybody who has an agreement with us on an ‘end user’ basis.

2. The offer

2.1 For the purposes of these Terms and Conditions:

(a) The “Offer” shall mean any package charges paid for provisioning the eligible CircleLoop services, between 8th April 2020 to 26th July 2020, will be provided free of charge.

(b) Eligible services include:

  • CircleLoop Unlimited package

(c) Users of the eligible services will be provided with free user accounts until 26th July 2020. Calls to International numbers outside of the US, Canada, Ireland, Australia and New Zealand are not included. Calls to UK range outside of the standard landline, mobile prefixes remain chargeable and are not included in this offer. All other destinations are chargeable.

(d) New users will be provided a CircleLoop Unlimited account, and 1 business number.

(e) Standard porting charges still apply during the offer period.

(f) A credit will be automatically applied to your account for the package charges on the 27th of each month following the provisioning of the eligible CircleLoop services during the offer period.

3. Limitations/Exclusions

3.1 SMS charges (4p per SMS) will be charged as standard.

3.2 CircleLoop is available on Desktop, Web Application and mobile devices; this offer does not include headsets or handsets or any other equipment. Due to supply chain issues with the current Covid-19 pandemic, hardware cannot be ordered through cloud.market.

4. Limitation of liability

4.1 We shall under no circumstances whatsoever be liable, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Offer except for any liability which cannot be excluded by law (including but not limited to our liability for death or personal injury as a result of our negligence, or for fraud or fraudulent misrepresentation). Nothing in the Terms and Conditions shall limit or affect your statutory rights.

4.2 We will not be liable for any damage, loss or disappointment incurred or suffered by any person in accordance with the Offer.

4.3 We exclude our liability for any injury or damage to your or any other person’s participation in, or downloading of any materials in connection with, the Offer.

4.4 We shall not be liable for any failure to comply with our obligations where the failure is caused by the act or default of a third-party supplier or any circumstances beyond our reasonable control (such as any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind).

5. Additional terms

5.1 If there is any reason to believe that there has been a breach by you of these Terms and Conditions, we may, at our sole discretion, exclude you from participating in the Offer.

5.2 These Terms and Conditions shall be governed by English law, and the parties submit to the exclusive jurisdiction of the courts of England and Wales.

5.3 We reserve the right to amend these Terms and Conditions at any time and retain the right to withdraw the offer at any point.