Everything we do at Giacom is underpinned with our 5 key values. From the range of products we launch in the Giacom Cloud Market through to the service we give our customers, these values help us to provide the best service for our resellers and, in turn, support them to give the best service to their customers.
You may think it’s a little odd that we’re celebrating National Simplicity Day, but as one of our key values, simplicity improves our resellers productivity and helps them achieve their full potential. Here are just some of the ways we’re making it simpler for our resellers.
“We pride ourselves on keeping things clear & simple”
Simple to use
We know the importance in streamlining services for our resellers, so rather than spending all day trying to understand complicated systems they can concentrate on running their business.
That’s why we developed the Giacom Cloud Market. Our customer portal provides key information for resellers, giving them instant access to their billing/invoices, information on all our products, quick links to third-party portals and the ability to easily add or delete new services to for their customers. The portal’s intuitive dashboard can also be customised for quick access to the services they use most.
Simple to sell
We know that not all of our customers have the means to create marketing materials, which is why we created the Giacom Academy.
The Academy is full of sales and marketing materials written by product experts, which can be rebranded with resellers’ colours, logo and contact details. Resellers can then share these materials with their customers, making it easier for them to sell a wide range of cloud services.
Simple to pay
With no contracts, minimum numbers or hidden charges, resellers can start selling at their own pace. It’s free to set up and get to grips with our vast portfolio, so resellers can find the best products for their customers, as well as have access to exclusive discounts.
And with Giacom, paying is simple; one monthly invoice for all products in one place. Monitoring spend is easy too with the next month’s invoice visible within the portal, so there won’t be any unwelcome surprises.
Simple to get help
From the moment resellers get in touch, our knowledgeable Account Managers and Technical Customer Support Team assist them through every step of the journey, helping as much as possible to make things simple and give them the best chance to succeed.
Giacom is proud to be celebrating National Simplicity Day. Our values are part of Giacom’s DNA, with keeping things simple being at the front of our minds every step of the way. For more information on Giacom’s services or to get in touch about becoming a reseller please visit: https://www.cloudmarket.com/become-a-reseller/