Thursday, April 9, 2020
The number of cyber-attacks has been increasing year on year and this trend will only carry on going up - we’ve already seen an increase in phishing attacks in 2020. As operating systems and digital assets become more secure, the bad guys go after the weakest link which is often the human element.
Monday, April 6, 2020
While there're many benefits to working remotely, there're also a lot of challenges that companies face, mostly because it’s the first time their employees are going remote.
Monday, March 30, 2020
We continue to monitor the COVID-19 situation closely and are following all relevant government advice to ensure that we are ready to adapt and continue ‘business-as-usual’ when further guidance is released. We wish to assure you that we have activated our comprehensive business continuity plan and don’t predict any disruption to the support we offer our customers.
Monday, March 30, 2020
To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free.
Sunday, March 29, 2020
One of our core values is to put our customers at the centre of everything we do and we’ve been working hard in the last week to find ways to help you in these difficult circumstances.
Friday, March 13, 2020
Giacom exists to make our partners’ lives easier as they navigate the vital and often complex process of migrating their SMB customers to the cloud.
Friday, March 6, 2020
For a business to thrive, it needs to change, evolve and move with the times. Though businesses can be set in their ways, using the same processes and same way of thinking as they did 20 years ago. Even though technology has changed drastically over the last two decades, some companies prefer to use things they find familiar, comfortable, easy. So, we've pulled together the five major barriers to modern workplace adoption and tips on how you can overcome them.
Tuesday, January 7, 2020
Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly. Plus, there’s no need to be an expert in Azure as it’s provisioned quickly and easily in the Giacom Cloud Market.
Tuesday, November 12, 2019
For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.
Monday, October 28, 2019
The European Cybersecurity Month is an annual campaign looking to raise awareness of cybersecurity threats, promote cybersecurity among citizens and organisations; and provide resources for online protection, through education and the sharing of good practices.
Monday, October 28, 2019
Many MSPs, IT Resellers and VARs are now using PSA (Professional Service Automation) tools to help them accurately and efficiently plan, monitor and implement faster billing cycles for customers. In the wider business, PSA tools can also be used for help desk ticket support or to integrate time sheets and expenses through an accounting system.
Friday, October 4, 2019
Moving your customers to the cloud is about to become so much easier with Giacom’s newest product, the Cloud Server.
Wednesday, September 4, 2019
Backing up and restoring customer data through Microsoft Office 365 is often a long and complicated process. It can take up to 6 hours to restore just one individual email in Exchange Online and there’s no guarantee that it will be placed in the same location.
Thursday, August 29, 2019
Office 365 Secure, an exclusive security package to Giacom, defends your customers against spear-phishing attacks and sophisticated malware with Vade Secure, while automatically backing up mailbox data in the fully encrypted Acronis Cloud.
Tuesday, August 13, 2019
We are over the moon to be one of the prestigious companies in the UK that’s been selected as ‘One to Watch’ by the European Business Awards (EBA).
Thursday, August 8, 2019
For Microsoft partners, Inspire is one of the key dates in the diary. The conference provides partners the opportunity to expand their network, learn what’s in the pipeline and participate in hands-on workshops and sessions to prepare them for the coming year.
Thursday, July 18, 2019
Lots of you took our Phishing Quiz… some did better than others! We’ve put together this handy infographic packed with statistics that will help your customers understand the importance of cybersecurity.
Wednesday, July 10, 2019
Everything we do at Giacom is underpinned with our 5 key values. From the range of products we launch in the Giacom Cloud Market through to the service we give our customers, these values help us to provide the best service for our resellers and, in turn, support them to give the best service to their customers.
Friday, June 28, 2019
Email is a must-have for easily doing business. For everything from work, shopping, social media and keeping in touch, the benefits email provides has made organisations more efficient and productive than ever before.
Thursday, June 6, 2019
Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.