Giacom Cloud Market remains open for business

Monday, March 30, 2020

We continue to monitor the COVID-19 situation closely and are following all relevant government advice to ensure that we are ready to adapt and continue ‘business-as-usual’ when further guidance is released. We wish to assure you that we have activated our comprehensive business continuity plan and don’t predict any disruption to the support we offer our customers.

Microsoft Teams free 6 months trial

Monday, March 30, 2020

To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free.

Making our Customers’ lives easier

Friday, March 13, 2020

Giacom exists to make our partners’ lives easier as they navigate the vital and often complex process of migrating their SMB customers to the cloud.

Five Major Barriers to Modern Workplace Adoption and how to overcome them

Friday, March 6, 2020

For a business to thrive, it needs to change, evolve and move with the times. Though businesses can be set in their ways, using the same processes and same way of thinking as they did 20 years ago. Even though technology has changed drastically over the last two decades, some companies prefer to use things they find familiar, comfortable, easy. So, we've pulled together the five major barriers to modern workplace adoption and tips on how you can overcome them.

Video: Everything you need to know about Cloud Server

Tuesday, January 7, 2020

Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly. Plus, there’s no need to be an expert in Azure as it’s provisioned quickly and easily in the Giacom Cloud Market.

Introducing Microsoft Teams + Business Voice… the perfect upsell from Skype for Business

Tuesday, November 12, 2019

For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.

European Cybersecurity Month – 5 stats you need to know

Monday, October 28, 2019

The European Cybersecurity Month is an annual campaign looking to raise awareness of cybersecurity threats, promote cybersecurity among citizens and organisations; and provide resources for online protection, through education and the sharing of good practices.

Why IT Resellers are adopting PSA tools like ConnectWise and Autotask

Monday, October 28, 2019

Many MSPs, IT Resellers and VARs are now using PSA (Professional Service Automation) tools to help them accurately and efficiently plan, monitor and implement faster billing cycles for customers. In the wider business, PSA tools can also be used for help desk ticket support or to integrate time sheets and expenses through an accounting system.

Giacom Cloud Server coming soon

Friday, October 4, 2019

Moving your customers to the cloud is about to become so much easier with Giacom’s newest product, the Cloud Server.

SkyKick Cloud Backup for Office 365

Wednesday, September 4, 2019

Backing up and restoring customer data through Microsoft Office 365 is often a long and complicated process. It can take up to 6 hours to restore just one individual email in Exchange Online and there’s no guarantee that it will be placed in the same location.

Video: Office 365 Secure

Thursday, August 29, 2019

Office 365 Secure, an exclusive security package to Giacom, defends your customers against spear-phishing attacks and sophisticated malware with Vade Secure, while automatically backing up mailbox data in the fully encrypted Acronis Cloud.

Microsoft Inspire 2019 key takeaways

Thursday, August 8, 2019

For Microsoft partners, Inspire is one of the key dates in the diary. The conference provides partners the opportunity to expand their network, learn what’s in the pipeline and participate in hands-on workshops and sessions to prepare them for the coming year.

The Importance of Cybersecurity

Thursday, July 18, 2019

Lots of you took our Phishing Quiz… some did better than others! We’ve put together this handy infographic packed with statistics that will help your customers understand the importance of cybersecurity.

National Simplicity Day: 4 reasons for Giacom to celebrate

Wednesday, July 10, 2019

Everything we do at Giacom is underpinned with our 5 key values. From the range of products we launch in the Giacom Cloud Market through to the service we give our customers, these values help us to provide the best service for our resellers and, in turn, support them to give the best service to their customers.

Top 5 signs of a spam email

Friday, June 28, 2019

Email is a must-have for easily doing business. For everything from work, shopping, social media and keeping in touch, the benefits email provides has made organisations more efficient and productive than ever before.

Why Dynamics 365 for Sales Professional is perfect for your customers

Thursday, June 6, 2019

Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.

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