Are your customers taking email security as seriously as home security?

Friday, November 9, 2018

Picture this, you’re rushing out the front door to go to work and the last thing you do, without a second thought, is lock the front door. Why? Well, that’s obvious – our homes contain personal and costly belongings, as well as any information that we don’t want other people to have access to, unless we say so.

The smart, simple conference call service that rings you – exclusive to Giacom in the CSP Market

Tuesday, November 6, 2018

Business users waste approximately 15 minutes on a typical conference call, where they often struggle to get the meeting started, experience technical difficulties or deal with unavoidable distractions. If this sounds familiar to your customers, they aren’t alone. In fact, the amount of time wasted on conference calls costs businesses over £26 billion a year – according to a 2016 LoopUp survey. However, there’s a UK-based solution that will help remove all these pain points.

Top 3 ways to help your customers combat real-time cybersecurity threats

Tuesday, October 30, 2018

We think it’s safe to say that you may still be struggling to convince your customers to transition from on-premises to the cloud. That’s understandable, as most SMBs express concerns when it comes to data, security and compliance, believing that if they can’t see a physical server that houses all their company information, it’s not safe.

Remote working: the benefits of flexible working

Monday, October 22, 2018

We get it…your customers are always going to be wary of allowing their staff to work from home, but if they’re able to measure success just the same as they would if they were sat in the office, what have they got to lose?

Understanding Azure: creating virtual machines

Tuesday, October 16, 2018

As one of the most popular ways for businesses to scale on demand, using Azure Infrastructure as a Service (IaaS) is a superb way for your customers to focus on their business needs without spending the time and upfront costs normally associated with managing and maintaining the on-premises infrastructure. Utilising cloud servers, otherwise known as Virtual Machines (VMs), is one of the best ways to secure your customers’ business-critical workloads.

3 reasons Hosted Exchange still leads the way

Tuesday, October 9, 2018

The latest iteration of the on-premises email software, Exchange 2016, is a self-hosted software package running on Windows networks and residing on your customer’s own hardware. In addition to purchasing the server with Windows and Exchange 2016 installed, a client license is required for both Windows and Exchange mailbox for each user connecting to the server. These are just the hard costs associated with the server.

5 reasons why you need to backup Office 365

Wednesday, October 3, 2018

Contrary to belief, Office 365 doesn’t back up your data as part of the parcel. Microsoft only replicates data in the cloud as a redundancy feature to help comply with legal retention for data regulations – therefore, you should make your customers aware of the need for a suitable O365 backup such as SkyKick.

Transitioning from Skype for Business to Microsoft Teams

Tuesday, October 2, 2018

Microsoft recently announced that the roadmap for bringing Skype for Business Online features and functionality into Microsoft Teams is now confirmed – meaning within Office 365, Microsoft Teams is now the focus of all messaging, meeting and calling as the primary communications client. This transition represents a great opportunity for you to help your customers realise the benefits of intelligent collaboration.

24/7 Secure File Storage with Document Management now available from Giacom

Monday, October 1, 2018

Two thirds of UK businesses admit to struggling with paper documentation. They have large filing cabinets full of legal agreements, personal information on employees or ex-employees, and there are stacks of invoices and contractual agreements between suppliers. How can small businesses keep track of their important files and comply with recent changes in data protection legislation? The solution is easier than you think.

Azure is perfect for SMBs – here’s why…

Tuesday, September 18, 2018

The breadth and depth of Azure is truly unrivalled. We believe its capabilities make it the best public cloud offering on the market, but why should you use Azure for SMBs? Here’s why we think it’s perfect.

Understanding Dynamics 365: applications & package Overview

Tuesday, September 11, 2018

When it comes to understanding Microsoft Dynamics’ inner workings, it may seem like there’s a deluge of technical information available which can be difficult to break down to your customers. And you wouldn’t be wrong. But Dynamics 365 doesn’t have to complicated. Here, we’ll break down Dynamics 365 into easy-to-understand chunks, focusing on the differences between Dynamics 365 Business Central and Enterprise SKUs.

SkyKick Cloud Backup for Office 365 now available from Giacom

Friday, September 7, 2018

Have you ever tried to retrieve accidentally deleted data from Office 365? It’s not easy. It could take as long as six hours to restore one individual email or data file, usually by way of exporting PST files to re-import them into another profile and replicating it back to the server. But what if we told you there’s a faster, easier way to restore your customers Office 365 data.

Restore customer email effortlessly with Dropsuite Hosted Exchange Backup

Thursday, September 6, 2018

If you’ve been looking for a fast, easy and painless way to recover Hosted Exchange mailbox data for your customers, Dropsuite could be the answer. Chances are that you already have a backup solution in place for your customer’s mailboxes. Perhaps it’s another cloud-to-cloud solution, or maybe it’s the time-consuming and laborious process of exporting and importing Exchange PST files. As a reseller, you’ll probably know how painful that system can be.

Reseller guide: 5 top tips to increase your monthly recurring revenue

Tuesday, August 14, 2018

The Software as a Service (SaaS) market has grown massively since the late 90s when it began as an alternative way of selling, deploying and scaling software. Back then, a small number of companies such as Salesforce and NetSuite stole the early adopter market, today the market is both competitive and broad. As an example, the Giacom Cloud Market offers a growing portfolio of software; from email to CRM, Backup and VoIP to Security, with many software solutions to choose from.

Understanding the cloud: perfecting your end user pitch

Tuesday, August 7, 2018

Persuading your customers to move to the cloud can be difficult. It’s easier when resellers like you help them understand the cloud and the real-time benefits it can give them. We’re here to help you at Giacom, so here’s some of the best ways you can pitch the cloud to your end users.

Understanding Azure: backup and disaster recovery

Wednesday, August 1, 2018

New research from the Cyber Security Breaches Survey 2018 suggests that 42% of micro and small businesses identified at least one breach or attack in the last 12 months – which is no lower than the 2017 survey[1]. Among those that were surveyed by the UK Government, 36% needed to take new measures to prevent or protect against future breaches, while 21% stated that breaches incurred further recovery or repair costs.

4 ways to pitch Azure to your SMB customers

Tuesday, July 24, 2018

Azure is Microsoft’s cloud computing platform, providing a wide variety of services that your customers can use without purchasing and provisioning their own expensive hardware. But how can you as a cloud reseller pitch Azure to your SMBs to get adoption amongst your customers and make the public cloud a viable, repeatable and scalable revenue stream for your business?

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