Case study: Central IT Solutions

Company name: Central IT Solutions
Reseller since: August 2015
Currently selling: Office 365, Azure, Exclaimer
Growth rate over last 12 months: 41.66%

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Who they are:

Central IT Solutions Ltd was formed in 2006 and has developed into one of the most respected companies in its sector. They have a wide variety of clients – ranging from 2 users to 1000 users throughout the UK – and from a broad range of industries.

"The level of service we receive from them is simply outstanding"

Giacom has been our partner of choice for cloud services for the past few years. The level of service we receive from them is simply outstanding. Our Account Manager has been instrumental to us obtaining new business and has saved us countless of hours by answering any and every question we ask.

Time after time, they go the extra mile, helping us with complex customer requirements and technical queries. It’s what makes our relationship with Giacom so fantastic.

41.66% growth rate over last 12 months

When we’ve used other CSP models in the past, they’ve often felt slow and sluggish. But the Giacom Cloud Market is a provisioning portal we can rely on. Creating accounts takes two seconds, services are quick and easy to order and it’s so simple to use. Plus, the portal is always up-to-date and feels fresh with the range of products and integrations on offer.

"We’d recommend them every time"

The continuous interaction we have with our Account Manager, Technical Support and others at Giacom is why we’d recommend them every time. Other companies may offer better rates, but Giacom truly puts us at the centre of everything they do. If you have that level of trust with a company, why would you go anywhere else?

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Giacom, as a company, just works. The Cloud Market is easy to use, creating accounts takes seconds, and there's always new offers which we can then market to our customers. The team deserve praise for the service they provide, they make any reseller look good!

Charlie Street, Media Street

Support from our account manager has been outstanding and the billing experience is particularly easy compared to the two previous CSP providers we have worked with. We have commented on several occasions to Microsoft that Giacom is the easiest CSP solution we have used.

Ian McMurtrie, Brunel IT

Giacom are great to work with and we would highly recommend their services. The working relationship fits perfectly with us – everything is so effortless, friendly and professional. They are great to do business with and are up to date with the constant change and new products in the IT world.

Salome Snook, SY London

SDC Awards 2019 - Finalists Comms National Awards 2019 - Highly Commended in Best IT Distributor Hull & Humber Tech Awards - Winner 2019 Growing Business Awards - 2019 Growing Business Awards - 2019 CRN Channel Awards 2019 - Finalist National Tech Awards 2019 - Tech Growth Business of the Year Comms Business Awards - Highly commended for Distributor - IT 2019 European Business Awards - One to watch 2019