The complete business calling solution designed for SMB

Connect with anyone, anywhere with a next generation communications solution that brings together phone, conferencing, messaging, and meetings in Microsoft Teams. Business Voice is available as an add-on to Microsoft 365 plans*.

*Microsoft 365 Business Voice can be added to the following plans for up to 300 users: Microsoft 365 Business Basic, Business Standard, A1, E1, A3, E3; and Microsoft 365 Business Premium, A3, E3.

With Business Voice your customers can expect...

Modern phone solution: Smart call routing and voicemail transcription plus new ways to talk and interact anytime, anywhere, and on any device

Built into Microsoft 365: Manage voice from a familiar admin console, schedule and join meetings with one-click from your calendar, and automatically keep your email and voice contacts in-sync

Secure & reliable: Built-in security, privacy, and compliance, hosted by Microsoft’s cloud and supported with 24x7 customer care

Great product features and benefits for your customers

  • Feature icon

    Modern phone system

    • Enterprise-grade phone system. High-quality, reliable audio and traditional phone features like shared lines, call forwarding, call queues, and auto attendants
    • Easy setup. Get started in minutes without any hardware to install or manage
    • Intelligent call routing & management. Work together to handle calls, texts, and voicemails, so no requests fall through the cracks
    • Visual voicemail and voicemail-to-email. Easily listen to or read your transcribed voicemails from any computer, mobile device, desk phone, and your inbox
    • Smart contacts. Be prepared for every call and meeting with email, phone, meeting, and file history, plus add notes to track even more
  • Feature icon

    All-in-one solution

    • Unified application. Simplify communications by bringing together phone, text, conferencing, meetings, and messaging
    • One-click meetings & screen share. Encourage collaboration by turning any chat into a voice call or video meeting and share your screen with one-click
    • Call from anywhere, on any device. Calling made easy with a consistent experience across web, desktop, mobile apps, and even desk and conference phones
    • Powerful conferencing. Get everyone connected fast through your web browser, dial-in audio bridge, or from the Microsoft Teams desktop and mobile apps
    • Built-in Microsoft apps. Use Word, Excel, PowerPoint, and OneNote right within the context of a call or meeting.
  • Feature icon

    Built into Microsoft 365

    • Simplify IT. Set up and manage in the same admin console as the rest of your Microsoft 365 services
    • Outlook integration. Schedule and join online meetings right from your calendar, and automatically keep your email and voice contacts in-sync
    • Robust security. Get built-in security, privacy, and compliance delivered from Microsoft’s trusted cloud
    • One provider. Save money on all your communications with a low, monthly price and no contracts
    • 24x7 customer care. Get support you can count on and get setup fast with a dedicated onboarding specialist
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