Visualise mailbox patterns with advanced analytical tools to improve customer productivity
Unlike other backup solutions, Dropsuite has advanced analytical tools to help you discover patterns of unusual email use. For customers that want to get a better grasp on how often employees use their email, how quickly they respond to their customer queries, and which member is the most contacted, IT resellers can easily run a report to visualise email use statistics. It means you can quickly identify gaps and pinpoint overwhelmed team members by recommending procedures to help improve customer productivity.
Easy setup and management with one single administrator portal
Reduces customer churn with a value-added backup solution for Hosted Exchange
Available as a zero-cost add-on to our Hosted Exchange 2016 Exchange Secure
Identify and discover unusual email patterns to protect customers and improve productivity
Unlimited storage and retention, meaning there’s no need to worry about data caps
Easy path to migration for your Hosted Exchange 2010/13 customers onto 2016 makes for an easier sell
Great product features
for your customers
Unlimited storage, no retention limits, and backs up data every two hours. It’s set and forget.
Recover a single email, a full mailbox or an entire Exchange environment in one easy-to-use admin portal.
ADVANCED SEARCH & DISCOVER
Easily locate an email by sender’s name, date, keyword or subject headline, with the ability to view, modify and delete search queries.
Discover hidden threats and protect users with powerful visual email insights to help improve your customer’s business processes.
AIDS DATA COMPLIANCE
Helps your customers comply with data regulations such as GDPR and HIPAA with advanced features.
All data is backed up with 256-bit AES encryption in transit and at rest, remaining safe in datacentres located in Ireland.
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Giacom, as a company, just works. The Cloud Market is easy to use, creating accounts takes seconds, and there’s always new offers which we can then market to our customers. The team deserve praise for the service they provide, they make any reseller look good!
Charlie Street, Media Street
Support from our account manager has been outstanding and the billing experience is particularly easy compared to the two previous CSP providers we have worked with. We have commented on several occasions to Microsoft that Giacom is the easiest CSP solution we have used.
Ian McMurtrie, Brunel IT
Giacom are great to work with and we would highly recommend their services. The working relationship fits perfectly with us – everything is so effortless, friendly and professional. They are great to do business with and are up to date with the constant change and new products in the IT world.
Salome Snook, SY London