The flexible cloud phone system that increases long-term revenue
Small businesses are looking for easy, cost-effective and simple ways to manage their communications. Hosted Voice (VoIP) via the Giacom Cloud Market is easy to set up, requires little to no maintenance and rapidly increases your long-term profit. It’s the natural upgrade path for customers using traditional telephone lines and brings them greater flexibility and control for a fraction of the price.
Discover more freedom when on the move with MiCollab
Our Hosted Voice package enables your customers more freedom to work on the move with the MiCollab mobile app. Its mobile-first design presents an in-office experience for all mobile workers, remote teleworkers and business travellers using the device of their choice – be it a smartphone, tablet or PC. Not only will they know where their colleagues are instantly with presence software, but they’ll never miss an important call again as calls to their business number can be redirected on multiple devices. One single experience, multiple points of contact.
Our Hosted Voice offer features pooled minutes across all devices in the organisation, so you and your customers can take advantage of the market.
With little to no maintenance required, it’s easy to set up, easy to scale and simple to deploy.
Benefit from an exclusive partner discount and the latest Mitel hardware.
Experience easy on, easy off billing with no contract tie-ins.
Discover call itemisation and our call reporting tool for easy customer billing.
Enable a mobile workforce for your customers with the easy to use MiCollab app.
Great product features
for your customers
Voicemail to Email
Retrieve voicemails without dialing in to the system
Instantly record any call at the touch of a button
Mobile Pairing / Twinning
Take calls on the move with the Mitel Mobile App
Avoid making calls to users that are not available
Music on Hold
Upload music to make being on hold interesting
One phone number, multiple end points
Sell Hosted Voice to your customers today - call 0333 332 0888 or Enquire Today
1. Minutes are subject to additional call charges should the user(s) exceed the pooled limit. Details of the charges for calls made to UK local, national and mobile numbers are available on cloud.market within the Billing section under ‘Pricing’.
2. Calls to non-UK and International destinations, along with Premium Rate numbers, are subject to additional call charges and are not included in the user(s) standard minutes. Please contact your Account Manager for the call rates associated with International and Premium Rate numbers.
3. If you have any additional questions regarding our Hosted Voice call rates and the terms of service, please contact your Account Manager on 0333 332 0888.
We are more than a number with Giacom. As we have all our clients in the management panel it aids in quantifying, we can see how much business we are doing and where we are missing potential upsells to offer our clients better protection.
Simon Pilling, Halifax Computers
The margins with Giacom now make this an essential revenue stream for my business with all products being set and forget. When needed, the support is excellent and my account manager is always available at the end of the phone.
Simon Bool, Boolean Computer Services
Giacom is now an integral part of our organisation. Since becoming a partner, the vision, clarity and support from them has gone from strength to strength. Support from them is outstanding and very proactive. We never hesitate to refer our partners to use their services.
Suleman Bhikha, Simplit Solutions