Getting ahead with Microsoft Azure

Whatever your level of experience is with Azure, we have got you covered with a series of brand new workshops.

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Remote working

As millions of businesses have transitioned to working from home, working remotely is likely to be the new ‘norm’ for a while. Our Remote Working hub is here to help.

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Latest news & articles

Small businesses have spoken, they want partners like you

Thursday, March 11, 2021

As the UK lockdown gradually eases and the weather gets brighter, things are definitely looking up. This positivity is reflected in our recent survey of more than 200 small business leaders, which shows over 70% are feeling overwhelmingly positive about the prospects for their businesses moving forwards.

Windows Virtual Desktop: What’s the catch?

Tuesday, January 26, 2021

It’s become more and more important that businesses quickly respond to changes in how their teams operate. Rises in remote working, as well as the rapid adoption of BYOD (Bring Your Own Device) have meant that there’s an increased pressure on organisations to keep up with employees needs – as well as COVID necessities.

‘Donate a Device’ provides technology to the UK’s children who need it the most

Monday, January 25, 2021

Evidently there is a huge problem on hand to provide children with the equipment they need, to receive education at a critical time in their lives, and through one of the most challenging times in history across the UK. Therefore, to play its role in combatting this societal problem, Giacom partnered with Pepperells Solicitors to support its ‘Donate a Device’ initiative.

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Latest events & webinars

Business Voice workshop

Date: Wednesday, May 5, 2021, 2pm
Location: Webinar

Your customers are using Teams, but do they know it can be used as a powerful and flexible telephone system?

Introduction to security awareness training

Date: Tuesday, April 13, 2021, 3pm
Location: Webinar

Join Giacom and the experts at the Webroot webinar as they run through what Webroot is and how you can use it to secure your protection.

Acronis Cyber Cloud webinar

Date: Wednesday, January 27, 2021, 10am
Location: Webinar

Acronis Cyber Cloud includes the full suite of Acronis cyber protection products, enabling you to provide a ‘pick and choose’ cyber protection solution to suit your customers.

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Latest guides, whitepapers and downloads

IoT Practice Playbook

Posted: Thursday, August 6, 2020
Format: Playbook (PDF)

Resources to help you start, accelerate, and optimize your Internet of Things practice.

Security Practice Development

Posted: Thursday, August 6, 2020
Format: Playbook (PDF)

Optimize with a security focused practice across a comprehensive development framework.

Teams Practice Development

Posted: Thursday, August 6, 2020
Format: Playbook (PDF)

Guide customers to connect and collaborate and build a winning teamwork practice.

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Azure Hub

Whether you are a beginner or experienced in Azure, we can Help your customers migrate to the cloud with our materials.

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Frequently asked questions (read all FAQs)

What is a Cloud Solutions Provider (CSP)?

A Cloud Solutions Provider, or CSP, enables IT resellers to sell licenses plus provides support to ensure they meet their business objectives.

Why use a CSP?

A CSP Indirect Provider, like Giacom, can help you do more than sell licenses. We believe in keeping things clear and simple with less jargon and a greater understanding of products tailored to SMBs.

With our simple user journeys, created in partnership with our world class vendors, you can begin selling services at the touch of a button so you can spend more time growing your business and less time on admin.

Is there a contract?

We don't believe in contracts or tie-ins here at Giacom. Our simple, monthly billing allows you the freedom to switch off your account when and if necessary. The only thing we ask you to sign is our Reseller agreement to make sure we both get the most out of our partnership.

How much does it cost?

Signing up with Giacom is free. With no contract or tie-ins, you'll have access to exclusive discounts and our vast porfolio of products in our cloud portal all free of charge.

How do I sign up?

Signing up with Giacom is easy and only takes a few short minutes! Simply fill in our reseller form with a few of your details, and we'll get back to you as soon as possible.

Jargon buster (read all jargon buster)

CSP

A Cloud Service Provider (CSP) is a company that offers cloud computing services to other businesses or individuals. Here at Giacom, we specialise in a reseller-only offering, providing cloud services to IT resellers for them to provision to their end users.

IaaS

Infrastructure as a Service (IaaS) is an industry term used to define any infrastructure that is bought or rented, then sold onto a paying customer via an online subscription. It's most commonly used to provide servers in the cloud (Azure). It forms part of the Software as a Service model.

Licence

A licence is a way to access something online. It's commonly known as a 'product key'. Once you activate the licence or product key, you can then access that specific software it relates to. Consumers use these every day when they 'download a code' to access a game, anti-virus subscription or a Microsoft 365 subscription. For Giacom, one licence equates to one individual software subscription that a customer has bought for their own customer in cloud.market.

MPN

A Microsoft Partner Network (MPN) ID is a way to identify an organisation as part of the Microsoft Partner community. It's assigned to one organisation only and is used throughout the Microsoft network to verify that they can sell, distribute and administrate Microsoft licenses to their customers.

NFR

A Not For Resale (NFR) licence is a free test account for Giacom customers only. It's mainly used as a way to test or demonstrate the product to potential customers. Not all products have NFR licences.

Provision

When we talk about provisioning, we are referring to a company providing or supplying cloud services. Giacom provision cloud services to our IT resellers, so that they can they sell these to their customers.

Reseller

A reseller is a person or company that sells something on that they have bought to a third party. We work directly with IT resellers, provisioning cloud services that they can sell to their customers.