SkyKick Cloud Backup for Office 365 now available from Giacom

Friday, September 7, 2018

Have you ever tried to retrieve accidentally deleted data from Office 365? It’s not easy. It could take as long as six hours to restore one individual email or data file, usually by way of exporting PST files to re-import them into another profile and replicating it back to the server. But what if we told you there’s a faster, easier way to restore your customers Office 365 data.

Restore customer email effortlessly with Dropsuite Hosted Exchange Backup

Thursday, September 6, 2018

If you’ve been looking for a fast, easy and painless way to recover Hosted Exchange mailbox data for your customers, Dropsuite could be the answer. Chances are that you already have a backup solution in place for your customer’s mailboxes. Perhaps it’s another cloud-to-cloud solution, or maybe it’s the time-consuming and laborious process of exporting and importing Exchange PST files. As a reseller, you’ll probably know how painful that system can be.

Reseller guide: 5 top tips to increase your monthly recurring revenue

Tuesday, August 14, 2018

The Software as a Service (SaaS) market has grown massively since the late 90s when it began as an alternative way of selling, deploying and scaling software. Back then, a small number of companies such as Salesforce and NetSuite stole the early adopter market, today the market is both competitive and broad. As an example, the Giacom Cloud Market offers a growing portfolio of software; from email to CRM, Backup and VoIP to Security, with many software solutions to choose from.

Understanding the cloud: perfecting your end user pitch

Tuesday, August 7, 2018

Persuading your customers to move to the cloud can be difficult. It’s easier when resellers like you help them understand the cloud and the real-time benefits it can give them. We’re here to help you at Giacom, so here’s some of the best ways you can pitch the cloud to your end users.

Understanding Azure: backup and disaster recovery

Wednesday, August 1, 2018

New research from the Cyber Security Breaches Survey 2018 suggests that 42% of micro and small businesses identified at least one breach or attack in the last 12 months – which is no lower than the 2017 survey[1]. Among those that were surveyed by the UK Government, 36% needed to take new measures to prevent or protect against future breaches, while 21% stated that breaches incurred further recovery or repair costs.

4 ways to pitch Azure to your SMB customers

Tuesday, July 24, 2018

Azure is Microsoft’s cloud computing platform, providing a wide variety of services that your customers can use without purchasing and provisioning their own expensive hardware. But how can you as a cloud reseller pitch Azure to your SMBs to get adoption amongst your customers and make the public cloud a viable, repeatable and scalable revenue stream for your business?

Reseller Guide: Why SMBs should embrace Cloud Computing

Tuesday, July 24, 2018

By 2020, 78% of small businesses will be taking advantage of cloud computing, according to a recent Microsoft SMB study. It’s safe to say that more and more CIOs, MDs and CTOs are looking to expand their business and trust in the Cloud.

The powerful SaaS business phone system CloudTalk now available in Cloud Market

Thursday, June 28, 2018

An easy, flexible and SaaS-based business phone system has now launched in the Giacom Cloud Market. Exclusive to Giacom and our resellers, CloudTalk has been built by a team of experienced technology professionals expecially for the software as a service market. So, if you’ve been looking for an easy to sell, cloud-based softphone app like Air Call or bOnline, CloudTalk is a fully featured and cost-effective solution for your SMB customers.

Giacom sponsor local charity PAUL for brain recovery’s trek to Mount Kilimanjaro summit

Wednesday, May 30, 2018

Giacom are proud to help a local Hull charity on their journey to tackle Africa’s highest mountain. PAUL for Brain Recovery is a charity that’s helped many people in and around the East Yorkshire area after opening their first community support centre at Wilberforce Health Centre in April 2016. So, when the charity’s founder Paul Spence revealed that they were tackling Mount Kilimanjaro alongside the LNADJ (Last Night a DJ Saved My Life) foundation, we wanted to help.

Understanding Azure: privileged identity management and identity protection

Wednesday, May 23, 2018

Businesses are under pressure to protect and manage the identities of their employees, alongside the identities of their customer database. In our series of ‘Understanding Azure’ blogs posts, we’re taking you through each part of Microsoft’s cloud platform in easy-to-digest chunks. Previously, we’ve spoken about how you can use Azure Active Directory to enable Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Now, we’re turning our attention to Privileged Identity Management (PIM) and Identity Protection.

Understanding Azure: identity management in the cloud with multi-factor authentication

Thursday, May 10, 2018

It’s time we stopped thinking about Azure as a mess of tangled wires (or servers) in the cloud. Using Azure and understanding how it can benefit your customer’s business is the way forward. In our series of ‘Understanding Azure’ blogs posts, we’re taking you through each part of Microsoft’s cloud platform in easy-to-digest chunks. Previously, we’ve spoken about how Azure Active Directory (AD) can use Single Sign-On (SSO) to alleviate your customer’s frustrations and boost productivity. Now, we’re turning our heads to Multi-Factor Authentication.

Major improvements to Hosted Voice introduces pooled minutes for resellers

Friday, May 4, 2018

Hosted Voice has had a major overhaul. Since launching in the Giacom Cloud Market last August, our products team have been very busy working behind the scenes with our chosen vendor, TalkTalk Business to make our Hosted Voice solution even better. We’ve streamlined the offer, creating one simple package that’s designed for the small business user.

Planning an Exchange 2016 migration - reseller guide

Tuesday, May 1, 2018

Moving your customers from one version of Exchange to another is a big project for small to medium businesses. It requires time, money and the right people to execute and implement. However, we can help you throughout the process. If your customers are still using Exchange Server 2010/13 or Hosted Exchange 2010/13, you should start looking at their migration options now.

Protect data and aid compliance with Bitdefender full disk encryption

Monday, April 30, 2018

With data security and privacy concerns at the top of every company’s priority list, it’s clear that businesses must utilise current products on the market to help implement or update their security policies to protect sensitive corporate and personal data. Products such as Bitdefender GravityZone can help protect your customer’s endpoints from ransomware, viruses, malware and other potential cyber-attacks and help safeguard user data from getting into the wrong hands.

Introducing the Enterprise Mailbox with a small business price

Thursday, April 26, 2018

Our Microsoft Hosted Exchange platform is our pride and joy. It’s why we’re committed to improving our platform month-on-month with new features to make your customers sticky. Hot on the heels of our Exchange mailbox increase from 125GB to 250GB, we’re ready to take the ultimate road when it comes to email storage. We’ve gone unlimited.

Understanding Azure: Identity Management in the Cloud using Single Sign-On

Tuesday, April 10, 2018

Azure is tricky. We like to think of it as a very large room, with a series of interconnecting doors. Choosing to go through one may feel like a big commitment, but our ‘Understanding Azure’ series on this blog may just help to break Azure down into manageable chunks. With companies facing new data protection regulations, preventing unauthorised access to corporate data and protecting the identities of staff is of vital importance. So what can you do in Azure that can help?

Dynamics 365 Business Central is an improved ERP solution designed for SMBs, exclusive to CSPs

Friday, April 6, 2018

Microsoft has announced their brand new ‘all-in-one’ business package for Dynamics 365. Exclusively sold through Microsoft CSP partners, the new offering brings an improved, modern ERP solution to the SMB end user market. Dynamics 365 Business Central is designed for businesses that have outgrown their basic accounting software and legacy ERP systems, enabling small businesses to work smarter with richer data and reporting analytics.

Giacom named the 8th fastest growing tech company by Northern Tech Awards

Thursday, April 5, 2018

We’re not ones to blow our own trumpet because everything we do is down to you, the reseller. Those who partner with us and provision cloud services via the Giacom Cloud Market are the people we want to thank when good things happen to us. So, when the Northern Tech Awards announced that Giacom were the 8th fastest growing tech company in the Northern region, we were super-duper pleased.

How to make an easy profit with Office 365

Thursday, March 29, 2018

The most popular Microsoft business solution can also be one of the most profitable for resellers. Microsoft Office 365 now has a staggering 120 million worldwide users and its commercial revenue has increased by 41 percent year-over-year.

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