Tuesday, January 7, 2020
Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly. Plus, there’s no need to be an expert in Azure as it’s provisioned quickly and easily in the Giacom Cloud Market.
Tuesday, November 12, 2019
For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.
Monday, October 28, 2019
The European Cybersecurity Month is an annual campaign looking to raise awareness of cybersecurity threats, promote cybersecurity among citizens and organisations; and provide resources for online protection, through education and the sharing of good practices.
Monday, October 28, 2019
Many MSPs, IT Resellers and VARs are now using PSA (Professional Service Automation) tools to help them accurately and efficiently plan, monitor and implement faster billing cycles for customers. In the wider business, PSA tools can also be used for help desk ticket support or to integrate time sheets and expenses through an accounting system.
Thursday, July 18, 2019
Lots of you took our Phishing Quiz… some did better than others! We’ve put together this handy infographic packed with statistics that will help your customers understand the importance of cybersecurity.
Friday, June 28, 2019
Email is a must-have for easily doing business. For everything from work, shopping, social media and keeping in touch, the benefits email provides has made organisations more efficient and productive than ever before.
Thursday, June 6, 2019
Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.
Friday, May 31, 2019
Artificial Intelligence (AI) is no longer a figment of our imagination, appearing only in sci-fi films and books, spelling the doomsday scenario. We’re in the age of robotics; where a robot named Sophia looks uncannily human, while another can easily write in languages it’s never seen before just by picking up patterns in handwriting. But these stories aren’t few and far between, AI dances at our fingertips and predicts what we’re going to do and how we’re going to think with ChatBots, such as Cami, for Dixons Carphone Warehouse. It might even predict what beer we’re more likely to buy, as Carlsberg’s new three-year Beer Fingerprinting Project gets underway.
Thursday, May 30, 2019
With the ability to order things online – from your weekly food shop and clothing to new tech software or hardware, all from the comfort of your own home – it’s no wonder that online shopping (otherwise known as e-commerce) is on the incline with no signs of slowing down.
Wednesday, May 1, 2019
Although it maybe tempting to stick with your pets’ name or your football team as your go-to password, these are always the easiest for hackers to crack once they have explored your social pages and done a bit of digging. In light of World Password Day, we’ve put together some tips on how to create a really secure, strong password to help you stay safe online.
Friday, March 8, 2019
It is assumed that large enterprises are the prime target for cyber criminals because of their extensive customer data base, large net-worth and high turnover of employees. Surprisingly though, it’s SMBs that are increasingly on the receiving end of cyber-attacks.
Monday, January 14, 2019
With the ever-growing and developing world of technology, making tech a big part of a business’s strategy is vital. To achieve productivity and ensure all employees can work as collaboratively as possible – a shared network drive is a must.
Thursday, December 6, 2018
Setting up a website is one of the best things your customers can do for their business – it can help it grow from an exciting idea into much more and ensure that all their hard work pays off. One of the great things about having a website is that it’s largely up to your customers what they want from it; they can choose to have as much or as little content and functionality as their business needs.
Tuesday, December 4, 2018
When it comes to building an Azure package for your customers, there’s a variety of options to consider. But rather than starting from scratch, you can leverage a whole range of existing software applications in the Azure Marketplace to help secure your customers’ data or add additional benefits to your managed services package.
Friday, November 30, 2018
If you asked your customers when they last reviewed their email security strategy, chances are it was a while ago. Many organisations’ IT departments rely on the security already in place when email systems are internally hosted, or the security provided by their email provider, such as Office 365 email security. However, with cyber-attacks becoming increasingly more sophisticated and, in particular, email-borne attacks, single layer protection is no longer enough.