With the recent events of COVID-19 turning the world on its head – businesses worldwide have had to quickly adapt to a remote working environment. While some offices start returning to work using a hybrid approach, others are choosing to remain working remotely for the foreseeable.

Because of this huge shift in the way we work, we recognised that our partners might need a little help when it comes to using cloud services for the complete working from home office.

Whether it’s getting to grips with the cloud and what it can offer, to ensuring security is at the forefront your customers’ minds when it comes to remote working - we’ve collated some materials to help you achieve the best remote working experience.

Latest news & articles

Small businesses have spoken, they want partners like you

Thursday, March 11, 2021

As the UK lockdown gradually eases and the weather gets brighter, things are definitely looking up. This positivity is reflected in our recent survey of more than 200 small business leaders, which shows over 70% are feeling overwhelmingly positive about the prospects for their businesses moving forwards.

Improving communication & collaboration with Microsoft Teams

Monday, January 11, 2021

Communication and collaboration have never been more important in the workplace than right now. The ways we work together are changing rapidly – and while there are new challenges to overcome, technology has a vital role to play in helping us interact remotely.

Getting the right balance between remote and office based work

Friday, October 9, 2020

We take a closer look at ways in which MSPs can help their customers strike a balance between remote and office-based work, as well as the tech solutions that can help them, as we venture towards a ‘new normality’ post-COVID 19.

The case for the cloud

Wednesday, September 2, 2020

Digital transformation, particularly cloud migration, is a long term commitment for any organisation – one that can fundamentally shift not just a company’s capabilities, but also how it operates.

Cybersecurity: Why it matters more than ever right now

Tuesday, September 1, 2020

Where there’s a crisis, there are those malicious enough to exploit others. With so many businesses still shifting to remote working, cybersecurity continues to be a huge concern – for businesses large and small.

Giacom Cloud Market remains open for business

Monday, March 30, 2020

We continue to monitor the COVID-19 situation closely and are following all relevant government advice to ensure that we are ready to adapt and continue ‘business-as-usual’ when further guidance is released. We wish to assure you that we have activated our comprehensive business continuity plan and don’t predict any disruption to the support we offer our customers.

Microsoft Teams free 6 months trial

Monday, March 30, 2020

To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free.

Related events & webinars

Microsoft Teams Direct Routing by Gamma

Date: Wednesday, November 11, 2020, 2pm
Location: Webinar

We’ve partnered with the UK’s No.1 SIP provider, Gamma, to bring you an alternative to Microsoft's Calling Plans. Helping you to create a single fully cloud-based communication solution using Teams and Business Voice. Join our webinar to find out more about how Gamma has helped give Microsoft Teams a voice.

SkyKick webinar

SkyKick: Here to help you respond to the current events

Date: Wednesday, September 16, 2020, 2pm
Location: Webinar

Microsoft 365 is the leading cloud-based productivity suite, enabling colleagues to work and collaborate from anywhere, any time and from any device. But it’s not designed to backup and easily retrieve lost or deleted data.

Latest solutions & help

Microsoft Teams

Free Microsoft Teams 6 months trial

Remote working is more important than ever. This trial enables your customers to quickly and easily share documents, conduct team video calls and more, for free.

Cloud Server

Get Cloud Server at a reduced rate

For additional support, we're giving you Cloud Server licences provisioned between now and 26th November at a heavily reduced rate, for as long as you need it.

Products & services to help working remotely easier



Customers can conduct business anywhere with CircleLoop. As an intuitive desktop to mobile softphone VoIP app, CircleLoop was built from the ground up in the UK, exclusively for resellers as a SaaS solution.

Microsoft Teams

Microsoft Teams

Microsoft Teams is not only the fastest growing teamwork application, it’s also one of the best solutions on the market to connect, collaborate and communicate with your colleagues, customers and suppliers.

Cloud Server

Cloud Server

Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly.

Microsoft Business Voice

Microsoft Business Voice

Connect with anyone, anywhere with a next generation communications solution that brings together phone, conferencing, messaging, and meetings in Microsoft Teams.

Microsoft 365 Secure

Microsoft 365 Secure

When you sell Microsoft 365 Secure, you’re automatically selling the best protection on the market. Microsoft 365 Secure defends against spear-phishing attacks and sophisticated malware with Vade Secure, while automatically backing up mailbox data in the fully encrypted Acronis Cloud.

Microsoft Teams Direct Routing by Gamma

Microsoft Teams Direct Routing by Gamma

We’ve partnered with the UK’s No.1 SIP provider, Gamma, to bring you Direct Routing for Microsoft Teams. Helping you to create a single fully cloud-based communication solution using Microsoft Teams and Business Voice.

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