5 cybersecurity strategies your customers should know about

Friday, March 8, 2019

It is assumed that large enterprises are the prime target for cyber criminals because of their extensive customer data base, large net-worth and high turnover of employees. Surprisingly though, it’s SMBs that are increasingly on the receiving end of cyber-attacks.

Why is that? Well, SMBs believe that because of the size of their business, they aren’t at risk and therefore don’t need to employ a security strategy. However, this naïve outlook is what makes SMBs a cyber criminals dream. They are more likely to be unprepared, with gaps in their security making it easier for cyber criminals to get into systems, whether that be via malware, phishing, spear-phishing or more.

“The common issue we find is that businesses think that they are immune to it, or to small to be considered a worthwhile target” – Insurance Business.

To ensure your customers maintain a safe and secure business, it’s important to highlight the 5 cybersecurity strategies that your customers should have in place:

Educate Employees

Uneducated employees can pose the biggest threat to a business should a suspicious email land in their inbox. Without intention, employees can accidently click malicious links or send sensitive data to a criminal posing as someone from the business. In light of this, showing employees examples of attacks and the consequences is imperative.

Effective Security Plan

Implementing a security policy should always be at the forefront of your customers’ cybersecurity strategy. Whilst educating their employees can strengthen your customers email security so much, security measures don’t stop there. Your customers need an effective security solution such as Advanced Email Security for Office 365 by Vade Secure, which uses AI and machine learning algorithms to detect both known and unknown threats such as spear-phishing, sensitive data requests and zero-day malware. As well as Email Security, your customers devices can be protected against malware and viruses with Endpoint Cybersecurity protection such as Bitdefender.

Effective Backup Plan

An effective backup plan should be something that your customers already have in place to protect their files. A popular tactic used by cybercriminals known as ‘ransomware’ means cyber criminals may hold valuable data hostage in return for a large ransom fee.

A recent example of a ransom attack is GandCrab, a trojan horse that encrypts files on the compromised computer – demanding a ransom to decrypt these files. If your customers become a victim of GandGrab and don’t have backup, their files are no longer safe unless they cough up. This means that having an adequate backup solution in place is essential and may save your customers a lot of money in the long run.

Avoid Public Wi-Fi

It can be tempting for your more remote working customers to connect to public Wi-Fi spots such as airports, hotels and bars. However, public Wi-Fi is called public for a reason. Without a private connection, hackers can intercept the data your customers are transferring and hold this ransom. To ensure your customers stay safe when working on the go, ask them to consider using a VPN for all devices and to ensure no sensitive, business critical data is stored on a portable device.
If you can’t use a VPN, or even if you can and want added protection – Bitdefender and Symantec Web Protect and Control provide an extra line of defence against external attacks.

Enable a Password Strategy

Whilst it may be tempting for your customers to use a combination of pet names and numbers to create a memorable password to be used across all services, it’s vital that your customers use unique passwords for every service they log in to. The reason behind this is simple, if a hacker can guess a password for one account – they have access to all the accounts.

If your customers’ business requires a variety of log in credentials with different passwords, then a password manager is recommended to ensure the passwords are never lost or forgotten. According to FossBytes, the top 9 free password managers software’s for 2019 include:

  • KeePass
  • LastPass
  • Sticky Password
  • Roboform
  • Dashlane
  • TrueKey
  • LogMeOnce
  • Symanted Norton Identity Safe
  • Enpass Pasword Manager

With all the above in mind, you should feel ready to talk security with your customers and ensure they have implemented a cybersecurity strategy. For any information on our backup and security products for your customers, contact our Account Management team on 0333 332 0888 or visit cloud.market.


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