Video: Everything you need to know about Cloud Server

Tuesday, January 7, 2020

Exclusive to Giacom and powered by Azure, Cloud Server is an out-of-the-box, fixed cost server solution. As a secure, flexible and reliable solution that’s available with optional VPN and Backup, Cloud Server includes everything you need to go to market quickly. Plus, there’s no need to be an expert in Azure as it’s provisioned quickly and easily in the Giacom Cloud Market.

Introducing Microsoft Teams + Business Voice… the perfect upsell from Skype for Business

Tuesday, November 12, 2019

For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.

European Cybersecurity Month – 5 stats you need to know

Monday, October 28, 2019

The European Cybersecurity Month is an annual campaign looking to raise awareness of cybersecurity threats, promote cybersecurity among citizens and organisations; and provide resources for online protection, through education and the sharing of good practices.

Why IT Resellers are adopting PSA tools like ConnectWise and Autotask

Monday, October 28, 2019

Many MSPs, IT Resellers and VARs are now using PSA (Professional Service Automation) tools to help them accurately and efficiently plan, monitor and implement faster billing cycles for customers. In the wider business, PSA tools can also be used for help desk ticket support or to integrate time sheets and expenses through an accounting system.

Giacom Cloud Server coming soon

Friday, October 4, 2019

Moving your customers to the cloud is about to become so much easier with Giacom’s newest product, the Cloud Server.

SkyKick Cloud Backup for Office 365

Wednesday, September 4, 2019

Backing up and restoring customer data through Microsoft Office 365 is often a long and complicated process. It can take up to 6 hours to restore just one individual email in Exchange Online and there’s no guarantee that it will be placed in the same location.

Video: Office 365 Secure

Thursday, August 29, 2019

Office 365 Secure, an exclusive security package to Giacom, defends your customers against spear-phishing attacks and sophisticated malware with Vade Secure, while automatically backing up mailbox data in the fully encrypted Acronis Cloud.

Microsoft Inspire 2019 key takeaways

Thursday, August 8, 2019

For Microsoft partners, Inspire is one of the key dates in the diary. The conference provides partners the opportunity to expand their network, learn what’s in the pipeline and participate in hands-on workshops and sessions to prepare them for the coming year.

The Importance of Cybersecurity

Thursday, July 18, 2019

Lots of you took our Phishing Quiz… some did better than others! We’ve put together this handy infographic packed with statistics that will help your customers understand the importance of cybersecurity.

National Simplicity Day: 4 reasons for Giacom to celebrate

Wednesday, July 10, 2019

Everything we do at Giacom is underpinned with our 5 key values. From the range of products we launch in the Giacom Cloud Market through to the service we give our customers, these values help us to provide the best service for our resellers and, in turn, support them to give the best service to their customers.

Top 5 signs of a spam email

Friday, June 28, 2019

Email is a must-have for easily doing business. For everything from work, shopping, social media and keeping in touch, the benefits email provides has made organisations more efficient and productive than ever before.

Why Dynamics 365 for Sales Professional is perfect for your customers

Thursday, June 6, 2019

Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.

How Artificial Intelligence (AI) within Dynamics 365 is helping businesses make smarter decisions

Friday, May 31, 2019

Artificial Intelligence (AI) is no longer a figment of our imagination, appearing only in sci-fi films and books, spelling the doomsday scenario. We’re in the age of robotics; where a robot named Sophia looks uncannily human, while another can easily write in languages it’s never seen before just by picking up patterns in handwriting. But these stories aren’t few and far between, AI dances at our fingertips and predicts what we’re going to do and how we’re going to think with ChatBots, such as Cami, for Dixons Carphone Warehouse. It might even predict what beer we’re more likely to buy, as Carlsberg’s new three-year Beer Fingerprinting Project gets underway.

How to stay safe online: Best practices

Thursday, May 30, 2019

With the ability to order things online – from your weekly food shop and clothing to new tech software or hardware, all from the comfort of your own home – it’s no wonder that online shopping (otherwise known as e-commerce) is on the incline with no signs of slowing down.

5 tips on educating your employees about cyber security

Tuesday, May 14, 2019

When it comes down to cyber security 101, educating your employees should be at the top of the list to keeping your business safe. Hardware failure is the number one cause when it comes to data loss, with human error following a close second. With this in mind, here are our top 5 tips on how to educate your employees on cyber security.

How to Create a Really Secure Password

Wednesday, May 1, 2019

Although it maybe tempting to stick with your pets’ name or your football team as your go-to password, these are always the easiest for hackers to crack once they have explored your social pages and done a bit of digging. In light of World Password Day, we’ve put together some tips on how to create a really secure, strong password to help you stay safe online.

Don’t let the joke be on you this April Fool’s Day

Monday, April 1, 2019

April Fool’s Day may be a day full of jokes and pranks, but cyber-attacks are still very much real. With the constant incline in cyber-attacks, we can’t stress enough the importance of efficient cyber security and staying safe online. This April Fool’s Day, we want to raise awareness around cyber-attacks and how to spot a malicious email or website, so that you can take care of yourself and your customers.

World Backup Day: why backing up data is important

Thursday, March 28, 2019

Data is a vital part of your customers’ business, yet it can easily be lost through failed computer hardware, human error, natural disaster or a cyber-attack. Whilst it may be easy to replace hardware and reinstall software, retrieving original data can be much more of a problem.

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