Tuesday, October 2, 2018
Microsoft recently announced that the roadmap for bringing Skype for Business Online features and functionality into Microsoft Teams is now confirmed – meaning within Office 365, Microsoft Teams is now the focus of all messaging, meeting and calling as the primary communications client. This transition represents a great opportunity for you to help your customers realise the benefits of intelligent collaboration.
Monday, October 1, 2018
Two thirds of UK businesses admit to struggling with paper documentation. They have large filing cabinets full of legal agreements, personal information on employees or ex-employees, and there are stacks of invoices and contractual agreements between suppliers. How can small businesses keep track of their important files and comply with recent changes in data protection legislation? The solution is easier than you think.
Tuesday, September 18, 2018
The breadth and depth of Azure is truly unrivalled. We believe its capabilities make it the best public cloud offering on the market, but why should you use Azure for SMBs? Here’s why we think it’s perfect.
Friday, September 14, 2018
The VoIP market is expected to grow by at least 9% between 2018 and 2021 to be worth over £100 billion worldwide. Yet despite this growth, many businesses, particularly SMEs still do not understand why they need VoIP.
Tuesday, September 11, 2018
When it comes to understanding Microsoft Dynamics’ inner workings, it may seem like there’s a deluge of technical information available which can be difficult to break down to your customers. And you wouldn’t be wrong. But Dynamics 365 doesn’t have to complicated. Here, we’ll break down Dynamics 365 into easy-to-understand chunks, focusing on the differences between Dynamics 365 Business Central and Enterprise SKUs.
Friday, September 7, 2018
Have you ever tried to retrieve accidentally deleted data from Office 365? It’s not easy. It could take as long as six hours to restore one individual email or data file, usually by way of exporting PST files to re-import them into another profile and replicating it back to the server. But what if we told you there’s a faster, easier way to restore your customers Office 365 data.
Thursday, September 6, 2018
If you’ve been looking for a fast, easy and painless way to recover Hosted Exchange mailbox data for your customers, Dropsuite could be the answer. Chances are that you already have a backup solution in place for your customer’s mailboxes. Perhaps it’s another cloud-to-cloud solution, or maybe it’s the time-consuming and laborious process of exporting and importing Exchange PST files. As a reseller, you’ll probably know how painful that system can be.
Tuesday, August 14, 2018
The Software as a Service (SaaS) market has grown massively since the late 90s when it began as an alternative way of selling, deploying and scaling software. Back then, a small number of companies such as Salesforce and NetSuite stole the early adopter market, today the market is both competitive and broad. As an example, the Giacom Cloud Market offers a growing portfolio of software; from email to CRM, Backup and VoIP to Security, with many software solutions to choose from.
Tuesday, August 7, 2018
Persuading your customers to move to the cloud can be difficult. It’s easier when resellers like you help them understand the cloud and the real-time benefits it can give them. We’re here to help you at Giacom, so here’s some of the best ways you can pitch the cloud to your end users.
Wednesday, August 1, 2018
New research from the Cyber Security Breaches Survey 2018 suggests that 42% of micro and small businesses identified at least one breach or attack in the last 12 months – which is no lower than the 2017 survey. Among those that were surveyed by the UK Government, 36% needed to take new measures to prevent or protect against future breaches, while 21% stated that breaches incurred further recovery or repair costs.
Tuesday, July 24, 2018
Azure is Microsoft’s cloud computing platform, providing a wide variety of services that your customers can use without purchasing and provisioning their own expensive hardware. But how can you as a cloud reseller pitch Azure to your SMBs to get adoption amongst your customers and make the public cloud a viable, repeatable and scalable revenue stream for your business?
Tuesday, July 24, 2018
By 2020, 78% of small businesses will be taking advantage of cloud computing, according to a recent Microsoft SMB study. It’s safe to say that more and more CIOs, MDs and CTOs are looking to expand their business and trust in the Cloud.
Thursday, June 28, 2018
An easy, flexible and SaaS-based business phone system has now launched in the Giacom Cloud Market. Exclusive to Giacom and our resellers, CloudTalk has been built by a team of experienced technology professionals expecially for the software as a service market. So, if you’ve been looking for an easy to sell, cloud-based softphone app like Air Call or bOnline, CloudTalk is a fully featured and cost-effective solution for your SMB customers.
Tuesday, June 5, 2018
Bring your own device (BYOD) culture is rapidly increasing in the modern workplace. A recent study conducted by Hexa Research reveals that the BYOD market is projected to surpass £350 billion by 2022.
Wednesday, May 30, 2018
Giacom are proud to help a local Hull charity on their journey to tackle Africa’s highest mountain. PAUL for Brain Recovery is a charity that’s helped many people in and around the East Yorkshire area after opening their first community support centre at Wilberforce Health Centre in April 2016. So, when the charity’s founder Paul Spence revealed that they were tackling Mount Kilimanjaro alongside the LNADJ (Last Night a DJ Saved My Life) foundation, we wanted to help.
Wednesday, May 23, 2018
Businesses are under pressure to protect and manage the identities of their employees, alongside the identities of their customer database. In our series of ‘Understanding Azure’ blogs posts, we’re taking you through each part of Microsoft’s cloud platform in easy-to-digest chunks. Previously, we’ve spoken about how you can use Azure Active Directory to enable Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Now, we’re turning our attention to Privileged Identity Management (PIM) and Identity Protection.
Thursday, May 10, 2018
It’s time we stopped thinking about Azure as a mess of tangled wires (or servers) in the cloud. Using Azure and understanding how it can benefit your customer’s business is the way forward. In our series of ‘Understanding Azure’ blogs posts, we’re taking you through each part of Microsoft’s cloud platform in easy-to-digest chunks. Previously, we’ve spoken about how Azure Active Directory (AD) can use Single Sign-On (SSO) to alleviate your customer’s frustrations and boost productivity. Now, we’re turning our heads to Multi-Factor Authentication.
Friday, May 4, 2018
Hosted Voice has had a major overhaul. Since launching in the Giacom Cloud Market last August, our products team have been very busy working behind the scenes with our chosen vendor, TalkTalk Business to make our Hosted Voice solution even better. We’ve streamlined the offer, creating one simple package that’s designed for the small business user.
Tuesday, May 1, 2018
Moving your customers from one version of Exchange to another is a big project for small to medium businesses. It requires time, money and the right people to execute and implement. However, we can help you throughout the process. If your customers are still using Exchange Server 2010/13 or Hosted Exchange 2010/13, you should start looking at their migration options now.
Monday, April 30, 2018
With data security and privacy concerns at the top of every company’s priority list, it’s clear that businesses must utilise current products on the market to help implement or update their security policies to protect sensitive corporate and personal data. Products such as Bitdefender GravityZone can help protect your customer’s endpoints from ransomware, viruses, malware and other potential cyber-attacks and help safeguard user data from getting into the wrong hands.