3 reasons Hosted Exchange still leads the way

Tuesday, October 9, 2018

The latest iteration of the on-premises email software, Exchange 2016, is a self-hosted software package running on Windows networks and residing on your customer’s own hardware. In addition to purchasing the server with Windows and Exchange 2016 installed, a client license is required for both Windows and Exchange mailbox for each user connecting to the server. These are just the hard costs associated with the server.

5 reasons why you need to backup Office 365

Wednesday, October 3, 2018

Contrary to belief, Office 365 doesn’t back up your data as part of the parcel. Microsoft only replicates data in the cloud as a redundancy feature to help comply with legal retention for data regulations – therefore, you should make your customers aware of the need for a suitable O365 backup such as SkyKick.

Transitioning from Skype for Business to Microsoft Teams

Tuesday, October 2, 2018

Microsoft recently announced that the roadmap for bringing Skype for Business Online features and functionality into Microsoft Teams is now confirmed – meaning within Office 365, Microsoft Teams is now the focus of all messaging, meeting and calling as the primary communications client. This transition represents a great opportunity for you to help your customers realise the benefits of intelligent collaboration.

24/7 Secure File Storage with Document Management now available from Giacom

Monday, October 1, 2018

Two thirds of UK businesses admit to struggling with paper documentation. They have large filing cabinets full of legal agreements, personal information on employees or ex-employees, and there are stacks of invoices and contractual agreements between suppliers. How can small businesses keep track of their important files and comply with recent changes in data protection legislation? The solution is easier than you think.

Azure is perfect for SMBs – here’s why…

Tuesday, September 18, 2018

The breadth and depth of Azure is truly unrivalled. We believe its capabilities make it the best public cloud offering on the market, but why should you use Azure for SMBs? Here’s why we think it’s perfect.

Understanding Dynamics 365: applications & package Overview

Tuesday, September 11, 2018

When it comes to understanding Microsoft Dynamics’ inner workings, it may seem like there’s a deluge of technical information available which can be difficult to break down to your customers. And you wouldn’t be wrong. But Dynamics 365 doesn’t have to complicated. Here, we’ll break down Dynamics 365 into easy-to-understand chunks, focusing on the differences between Dynamics 365 Business Central and Enterprise SKUs.

SkyKick Cloud Backup for Office 365 now available from Giacom

Friday, September 7, 2018

Have you ever tried to retrieve accidentally deleted data from Office 365? It’s not easy. It could take as long as six hours to restore one individual email or data file, usually by way of exporting PST files to re-import them into another profile and replicating it back to the server. But what if we told you there’s a faster, easier way to restore your customers Office 365 data.

Restore customer email effortlessly with Dropsuite Hosted Exchange Backup

Thursday, September 6, 2018

If you’ve been looking for a fast, easy and painless way to recover Hosted Exchange mailbox data for your customers, Dropsuite could be the answer. Chances are that you already have a backup solution in place for your customer’s mailboxes. Perhaps it’s another cloud-to-cloud solution, or maybe it’s the time-consuming and laborious process of exporting and importing Exchange PST files. As a reseller, you’ll probably know how painful that system can be.

Reseller guide: 5 top tips to increase your monthly recurring revenue

Tuesday, August 14, 2018

The Software as a Service (SaaS) market has grown massively since the late 90s when it began as an alternative way of selling, deploying and scaling software. Back then, a small number of companies such as Salesforce and NetSuite stole the early adopter market, today the market is both competitive and broad. As an example, the Giacom Cloud Market offers a growing portfolio of software; from email to CRM, Backup and VoIP to Security, with many software solutions to choose from.

Understanding the cloud: perfecting your end user pitch

Tuesday, August 7, 2018

Persuading your customers to move to the cloud can be difficult. It’s easier when resellers like you help them understand the cloud and the real-time benefits it can give them. We’re here to help you at Giacom, so here’s some of the best ways you can pitch the cloud to your end users.

Understanding Azure: backup and disaster recovery

Wednesday, August 1, 2018

New research from the Cyber Security Breaches Survey 2018 suggests that 42% of micro and small businesses identified at least one breach or attack in the last 12 months – which is no lower than the 2017 survey[1]. Among those that were surveyed by the UK Government, 36% needed to take new measures to prevent or protect against future breaches, while 21% stated that breaches incurred further recovery or repair costs.

4 ways to pitch Azure to your SMB customers

Tuesday, July 24, 2018

Azure is Microsoft’s cloud computing platform, providing a wide variety of services that your customers can use without purchasing and provisioning their own expensive hardware. But how can you as a cloud reseller pitch Azure to your SMBs to get adoption amongst your customers and make the public cloud a viable, repeatable and scalable revenue stream for your business?

Reseller Guide: Why SMBs should embrace Cloud Computing

Tuesday, July 24, 2018

By 2020, 78% of small businesses will be taking advantage of cloud computing, according to a recent Microsoft SMB study. It’s safe to say that more and more CIOs, MDs and CTOs are looking to expand their business and trust in the Cloud.

The powerful SaaS business phone system CloudTalk now available in Cloud Market

Thursday, June 28, 2018

An easy, flexible and SaaS-based business phone system has now launched in the Giacom Cloud Market. Exclusive to Giacom and our resellers, CloudTalk has been built by a team of experienced technology professionals expecially for the software as a service market. So, if you’ve been looking for an easy to sell, cloud-based softphone app like Air Call or bOnline, CloudTalk is a fully featured and cost-effective solution for your SMB customers.

Giacom sponsor local charity PAUL for brain recovery’s trek to Mount Kilimanjaro summit

Wednesday, May 30, 2018

Giacom are proud to help a local Hull charity on their journey to tackle Africa’s highest mountain. PAUL for Brain Recovery is a charity that’s helped many people in and around the East Yorkshire area after opening their first community support centre at Wilberforce Health Centre in April 2016. So, when the charity’s founder Paul Spence revealed that they were tackling Mount Kilimanjaro alongside the LNADJ (Last Night a DJ Saved My Life) foundation, we wanted to help.

Understanding Azure: privileged identity management and identity protection

Wednesday, May 23, 2018

Businesses are under pressure to protect and manage the identities of their employees, alongside the identities of their customer database. In our series of ‘Understanding Azure’ blogs posts, we’re taking you through each part of Microsoft’s cloud platform in easy-to-digest chunks. Previously, we’ve spoken about how you can use Azure Active Directory to enable Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Now, we’re turning our attention to Privileged Identity Management (PIM) and Identity Protection.

Understanding Azure: identity management in the cloud with multi-factor authentication

Thursday, May 10, 2018

It’s time we stopped thinking about Azure as a mess of tangled wires (or servers) in the cloud. Using Azure and understanding how it can benefit your customer’s business is the way forward. In our series of ‘Understanding Azure’ blogs posts, we’re taking you through each part of Microsoft’s cloud platform in easy-to-digest chunks. Previously, we’ve spoken about how Azure Active Directory (AD) can use Single Sign-On (SSO) to alleviate your customer’s frustrations and boost productivity. Now, we’re turning our heads to Multi-Factor Authentication.

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