Are your customers taking email security as seriously as home security?

Friday, November 9, 2018

Picture this, you’re rushing out the front door to go to work and the last thing you do, without a second thought, is lock the front door. Why? Well, that’s obvious – our homes contain personal and costly belongings, as well as any information that we don’t want other people to have access to, unless we say so.

So, if home security is such a natural and common concept – then why don’t we take email security just as seriously? Emails can expose bank details, vital business and personal information and much more to cyber criminals, all at the click of a button.

Cyber-crime rates are increasing

Cyber-crime is on the rise, with email-borne attacks becoming a number one target, in particular, business email compromise (BEC) attacks. In 2016, cyber-crime was one of the most common offences committed, with an estimated two million cyber-crime incidents in comparison to 686,000 domestic burglary offences[1] – demonstrating just how important it is to implement an email security strategy.

In light of this, you need to ensure your customers are protected from any malicious email-borne attacks by providing an effective anti-virus and security solution and making your customers aware of the risks.

Below are some useful pointers to provide to your customers:

  • Never open an attachment in an email from an unknown sender, unless you are expecting it. Files like this usually contain some form of malware or virus
  • Only click links from trusted senders. If an email contains a link that your customers don’t recognise, they should hover the mouse over the link until it shows the URL, and then check the destination in the browser. If this doesn’t match up, the link isn’t legitimate
  • Check unfamiliar emails for spelling, grammar and syntax. The majority of malware, spam or phishing scams originate from foreign countries, so any obvious errors will be a good indication
  • If your customers notice their computer running slowly, it keeps crashing or stops responding, this could be a clear indicator that the computer is infected, and therefore would need looking at by an IT professional
  • Back up data on a daily basis, and store multiple copies in different locations
  • Ensure your customer and their employees use strong passwords that are updated on a regular basis

Whilst all of the above will strengthen your customers email security strategy, security measures don’t just stop there. Reportedly 82% of British households will have double locks or deadlocks on their doors[2], just in case the original, standard door locks fail to protect – this is also the case when it comes to your email security. Whilst Exchange Online Protection (EOP) and Advanced Threat Protection (ATP) are great defence for your customers’ mailboxes, advanced threats such as spear phishing and BEC can sometimes escape detection.

Additional layer of protection

Advanced threats require a more sophisticated solution that can identify threats that EOP and ATP often miss. That’s where advanced AI-based predictive email defence is required, such as Advanced Email Security for Microsoft 365 by Vade Secure.

Vade Secure works off 24/7 global threat intelligence and machine learning algorithms, in order to predict an attack before it actually happens. With 14 years’ experience and over 5,000 customers – Vade Secure is the only email filtering solution that is fully integrated into Microsoft 365. The ability to complement Microsoft 365 security features like EOP rather than replacing them, means your customers will have an all-round successful email security protection.

As the first UK CSP distributor to provide Vade Secure, you can be at the forefront of email security with Giacom. For more information on Vade Secure Advanced Email Security for Microsoft 365, contact our sales team on 0333 332 0888

Published Friday 9th November 2018
Updated Monday 20th April 2020


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