Tuesday, January 26, 2021
It’s become more and more important that businesses quickly respond to changes in how their teams operate. Rises in remote working, as well as the rapid adoption of BYOD (Bring Your Own Device) have meant that there’s an increased pressure on organisations to keep up with employees needs – as well as COVID necessities.
Tuesday, January 19, 2021
As businesses of all kinds become more tech savvy, the adoption of tools such as Microsoft Dynamics gives companies the opportunity to streamline everything they do – within a single, powerful platform.
Friday, January 15, 2021
Imagine having access to a fully fledged telephony system within everyone’s favourite remote working collaboration platform - Microsoft Teams.
Thursday, January 14, 2021
We’re very proud of the work we’ve done so far with Nuvolex, and as the first partner to provide their ManageX tool in the UK, we want to show that it’s an application that can have big benefits for your clients.
Friday, January 8, 2021
Many businesses today still lack ways to aggregate and visualise data. Much of what companies store is either incomplete or, more commonly, siloed from other sections of the business. However, as an MSP, you are now able to provide more sophisticated insight and automation-focused solutions – deploying Microsoft PowerApps.
Thursday, December 17, 2020
Here at Giacom, we use our in-house experts to help MSPs understand and utilise the great benefits of the Microsoft Partnership programme. We’ve worked closely with Microsoft for many years and understand that its diverse range of benefits can be tricky to navigate.
Wednesday, December 16, 2020
Peter McLeavery has worked at Giacom for the last 2 years as an Account Manager and is now transitioning to a new role as an Azure specialist. Pete has trained, qualified, and is now focusing on further training in his chosen specialisation. We had a quick chat with him to find out more about the Microsoft qualifications he’s taken and some of his tips for success.
Tuesday, December 15, 2020
Microsoft offers MSPs a variety of incentives for selling its various products – be it Microsoft 365, Dynamics, Azure, or any of its other platforms. However, while there’s a standard set of core incentives on offer, there are also ‘accelerator schemes’ which change every year depending on Microsoft’s priorities.
Monday, December 14, 2020
Change is constant where Microsoft products are concerned, and not too long ago the company reconfigured its offerings. What was once Office Business Premium is now known as Microsoft 365 Business Standard – and what was Microsoft 365 Business is now Microsoft 365 Business Premium.
Monday, April 6, 2020
While there're many benefits to working remotely, there're also a lot of challenges that companies face, mostly because it’s the first time their employees are going remote.
Monday, March 30, 2020
To show their support during this pandemic, Microsoft is offering its paid version of Microsoft Teams for six months, for free.
Tuesday, November 12, 2019
For many Office 365 users, Skype for Business has been the go-to communications app to help people work more efficiently with instant messaging, conference calling and easy file sharing. It’s no surprise then that the State of Video Conferencing 2018 report by Owl Labs confirms Skype for Business is one of the most used apps amongst growing companies, alongside Zoom and Google Hangouts.
Thursday, June 6, 2019
Dynamics 365 is the perfect tool for Office 365 Business and Enterprise users who want to streamline their customer journeys. But the transition to using a more sophisticated CRM isn’t always easy – especially for smaller businesses. Many SMBs often use manual processes via Excel, Google Sheets, Smartsheets or other data processing software to manage customer sales, making it difficult to track and record the overall customer experience. With these manual processes in place, it’s easy to see why 60% of companies lack a well-designed sales process.
Monday, February 18, 2019
With the ever-evolving world of technology and employee’s needs, creating a modern workplace is designed to keep up with the millennial demand for a more flexible way of working.
Tuesday, December 4, 2018
When it comes to building an Azure package for your customers, there’s a variety of options to consider. But rather than starting from scratch, you can leverage a whole range of existing software applications in the Azure Marketplace to help secure your customers’ data or add additional benefits to your managed services package.