Getting ahead with Microsoft Azure

Whatever your level of experience is with Azure, we have got you covered with a series of brand new workshops.

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Remote working

As millions of businesses have transitioned to working from home, working remotely is likely to be the new ‘norm’ for a while. Our Remote Working hub is here to help.

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Latest events & webinars

Adding Cyber Security to your services without adding headcount

Date: Thursday, April 28, 2022, 1pm
Location: The Visual Lab, Nhow Hotel, 2 Macclesfield Rd, London EC1V 8DG

Add Cyber Security to your portfolio without adding headcount with Sophos MTR, 24/7 threat hunting, detection, and response delivered by an expert team as a fully-managed service.

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Latest guides, whitepapers and downloads

The Seller’s Guide to Microsoft 365

Posted: Thursday, April 28, 2022
Format: Guide (PDF)

Microsoft 365 is the modern workplace’s most in-demand productivity suite, used by over 1 million companies worldwide.

The 2022 guide to reducing human cyber risk

Posted: Tuesday, January 25, 2022
Format: Guide (PDF)

Check out usecure's 2022 guide to find out how you can improve your cyber security defences - starting with your staff.

Why choose Azure Virtual Desktop?

Posted: Friday, January 7, 2022
Format: Datasheet (PDF)

With the current rise of remote working bringing the need for an anywhere, anytime working experience, it’s important that your customers have the right tools they need to keep up.

Webroot BrightCloud Threat Report 2021

Posted: Friday, May 7, 2021
Format: Report (PDF)

Although remote work wasn’t a new phenomenon when the COVID-19 pandemic began, little could have prepared us for the explosion in online activity that followed.

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Azure Hub

Whether you are a beginner or experienced in Azure, we can Help your customers migrate to the cloud with our materials.

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Frequently asked questions (read all FAQs)

Jargon buster (read all jargon buster)


A Cloud Service Provider (CSP) is a company that offers cloud computing services to other businesses or individuals. Here at Giacom, we specialise in a reseller-only offering, providing cloud services to IT resellers for them to provision to their end users.


Infrastructure as a Service (IaaS) is an industry term used to define any infrastructure that is bought or rented, then sold onto a paying customer via an online subscription. It's most commonly used to provide servers in the cloud (Azure). It forms part of the Software as a Service model.


A licence is a way to access something online. It's commonly known as a 'product key'. Once you activate the licence or product key, you can then access that specific software it relates to. Consumers use these every day when they 'download a code' to access a game, anti-virus subscription or a Microsoft 365 subscription. For Giacom, one licence equates to one individual software subscription that a customer has bought for their own customer in


A Microsoft Partner Network (MPN) ID is a way to identify an organisation as part of the Microsoft Partner community. It's assigned to one organisation only and is used throughout the Microsoft network to verify that they can sell, distribute and administrate Microsoft licenses to their customers.


A Not For Resale (NFR) licence is a free test account for Giacom customers only. It's mainly used as a way to test or demonstrate the product to potential customers. Not all products have NFR licences.


When we talk about provisioning, we are referring to a company providing or supplying cloud services. Giacom provision cloud services to our IT resellers, so that they can they sell these to their customers.


A reseller is a person or company that sells something on that they have bought to a third party. We work directly with IT resellers, provisioning cloud services that they can sell to their customers.